FINCA Jordan Receives Smart Certification for Strong Client Protection Practices

FINCA Microfinance Company PLC in Jordan (FINCA Jordan) announced it received Smart Certification in recognition of its long-standing commitment to client protection. This designation came after a rigorous independent review process found it upholds industry-leading client protection standards in providing financial services.

FINCA Jordan joins FINCA Impact Finance subsidiaries in Armenia, Ecuador, Georgia, Kosovo, Kyrgyzstan, Nicaragua and Pakistan, in receiving this designation from the Smart Campaign, a global initiative promoting prudent, transparent and respectful treatment of clients.

“Client Protection Certification from the Smart Campaign is an acknowledgement of FINCA Jordan’s rigorous adherence to high ethical standards in the treatment of our clients,” says Abduqodir Sattorov, CEO of FINCA Jordan. “Responsible banking has been, and continues to be, at the core of everything we do.”

Founded in 2007, FINCA Jordan serves nearly 35,000 customers throughout the country, providing a variety of financial products and services, including special group loans for women for home-based businesses and trust loans that are disbursed through a call center following a streamlined credit scoring process.

About FINCA Impact Finance
FINCA Impact Finance is a global network of 20 microfinance institutions and banks that provides socially responsible financial services and enables low-income individuals and communities to invest in their futures. For more information, visit or follow us on Twitter at @FINCAImpact.

About the Smart Campaign
The Smart Campaign, an initiative of The Center for Financial Inclusion at Accion, is a global effort to unite microfinance leaders around a common goal: to keep clients as the driving force of the industry. The Campaign’s Client Protection Principles were developed in 2008 and are intended to protect clients, businesses and the industry as a whole. FINCA International, the majority shareholder of FINCA Impact Finance, is a founding member of the Smart Campaign.

Media Contact

Seth Spiro