FINCA Georgia began operating in 1998 as a microfinance institution offering financial services to small- and medium-sized business owners. Operating under the slogan “Small Loans Big Changes,” FINCA Georgia opened its first branch in Tbilisi, serving primarily women clients and their families with group loans.
In 2015, FINCA Georgia became FINCA Bank Georgia, a full-service commercial bank. One of 20 banks and microfinance institutions making up FINCA Impact Finance’s global network, it now serves more than 100,000 clients through a network of 36 branches located in all regions of the country; a 24/7 call center; and expanding mobile banking and online banking channels.
FINCA Bank Georgia has been able to evolve to improve efficiency and better serve its customers due to its commitment to continuous innovation. The bank partners with third-party service providers to improve its offering of financial products and services.
It also performs cutting-edge internal research to better understand and meet the needs of its clients. These features have helped the bank maintain a leading position in the Georgian financial sector.
FINCA Bank Georgia delivers a positive social impact by bringing financial inclusion to those who need it most. Seventy-nine percent of the bank’s clients live in rural areas where access to responsible and convenient financial services is restricted by logistical factors. Over 80,000 people earn their livelihoods from businesses financed by FINCA Bank Georgia.
The bank delivers value to the clients, families and communities it serves by: acting as a local, trusted banking partner in communities throughout Georgia; reaching historically-underserved groups in both urban and rural areas; providing opportunities for entrepreneurs to improve their lives and their communities; and reaching increasing numbers of people through digital channels such as mobile and online banking.