Responsible
Financial Services


FINCA's network of 20 community-based microfinance institutions and banks use fintech to expand financial inclusion, offering innovative, responsible and impactful financial services to low-income clients.

More About FINCA
https://www.youtube.com/watch?v=mXPxNqa03zc

FINCA Impact Finance stands at the vanguard of the revolution in financial services, using fintech innovation to expand financial inclusion in some of the world's most challenging markets.

FINCA Impact Finance
Year FINCA International was founded:
1984
Loan Portfolio:
$821million
Total Deposits:
$426million
Employees:
10,466
Social Impact
Clients Reached Today:
2.38million
Financially Excluded:
1.7 billion
Learn more about our social impact
Info is updated on a quarterly basis.
Info is updated on a quarterly basis.
FINCA Afghanistan
×

FINCA Afghanistan

FINCA Afghanistan launched in 2003 to help the country recover from war and political instability. The institution disbursed its first loans in Herat Province through the group lending model. In 2007, FINCA Afghanistan opened its first branch in Kabul. It disbursed its first individual loans in 2011 and now offers a range of individual loan products while continuing to serve credit groups.

FINCA Afghanistan now serves more than 25,000 clients through a network of 21 branches and growing digital channels. It has a gross loan portfolio of nearly $16 million, making it the second-largest microfinance institution (MFI) in the country.

The institution offers a range of responsible financial services including small- and medium-enterprise (SME) loans, agriculture loans and Sharia-compliant loans, including the Women Murabah Group loan, which finances business activity by women. FINCA Afghanistan was the first MFI in the country to offer Sharia-compliant loan products.

Female clients make up nearly 60% of the client base in a country where only 7% of adult women have a bank account. In March 2018, FINCA Afghanistan opened its Women Special Branch where an all-women clientele is served by an all-women staff. The branch has contributed to financial inclusion by reaching out to women on their terms and creating a space for women entrepreneurs to share experiences and opportunities.

In July 2018, FINCA Afghanistan officially launched digital field automation (DFA), a paperless process that allows clients to open an account or apply for a loan in less than 30 minutes. By equipping customer relationship officers (CROs) with tablets that transmit client data electronically, DFA has led to greater efficiency and speed in serving clients.

Throughout its 14 years of operation FINCA Afghanistan has demonstrated a commitment to serving the people most in need of financial inclusion. In addition to credit, clients receive training on how to manage their finances and grow their businesses. Moreover, the institution’s innovative approach has brought greater efficiency and allowed the institution to reach more people in more regions of the country.

Year founded
2003
Loan portfolio
$16.3M
Average Loan Size
$606
Customers
26,942
Women Borrowers
59.4%
×

Services

  • Individual Loans
  • Small Group Loans
  • Small and Medium Enterprise Loans
  • Women Entrepreneur Loans
  • Agricultural Loans
×

Contact Information

FINCA Afghanistan
Kabul, Afghanistan

Hotline

+93 (0) 752-075-019

Visit Website
FINCA Armenia
×

FINCA Armenia

FINCA Armenia was founded in 1999 as a non-profit organization dedicated to providing financial services to low-income entrepreneurs. Operating from an office in Yerevan with an efficient team of dedicated employees, FINCA Armenia provided small loans to farmers and small business owners. In the years since, the bank has continued to grow while delivering a double bottom-line of commercial profitability and positive social impact.

Adapting to the needs of a growing market, FINCA Armenia has expanded on its initial offering of agriculture and small business loans to provide a range of credit products, including loans for solar energy solutions and car insurance. FINCA Armenia’s loan products are noted for the speed and simplicity of approval as well as transparency and personalized and flexible repayment terms.

In 2006, the Central Bank of Armenia registered and licensed the institution as FINCA Universal Credit Organization Armenia, marking its entry into the for-profit financial services market. In 2018, in accordance with FINCA Impact Finance’s digital transformation strategy, FINCA Armenia began taking active steps to digitize its offering of financial products and services. The institution launched an Online Loan Application (OLA) system enabling clients to apply for loans using a smartphone, computer or tablet, all without visiting a branch.

FINCA Armenia now serves more than 35,000 clients through both digital and traditional banking channels: a network of 38 branches located throughout the country and through its emerging OLA system.

FINCA Armenia has established a leading position in the Armenian market by delivering an unmatched customer experience (CX), integrating digital technologies into its offering while building and maintaining trust-based relationships with clients. Public opinion polls conducted by Gallup International recognized FINCA Armenia as “The Best Credit Organization in Armenia” each year from 2013 to 2016.

Year Founded
1999
Loan Portfolio
$49.2M
Average Loan Size
$1,395
Customers
35,285
Female Borrowers
35.5%
SMART Certified
×

Services

  • Individual Loans
  • Agricultural Loans
  • Insurance
  • Small and Medium Enterprise Loans
  • Solar Loans
  • Online Loan Application
×

Contact Information

FINCA UCO CJSC
Armenia, Yerevan, 0023
2a, Agatangeghos Str.
+374 (010) 54-55-31
Hot Line: 85 75

Visit Website
FINCA Azerbaijan
×

FINCA Azerbaijan

FINCA Azerbaijan LLC is the leading non-bank microfinance institution in Azerbaijan, operating in the country since 1998 under NBCO license from the Central Bank of Azerbaijan/Financial Markets Supervisory Authority.  FINCA Azerbaijan provides financial services to small business entrepreneurs through it’s broad network of branches across the country, with a special focus on rural and agricultural loans.

 

Year founded
1989
Loan portfolio
$3.7M
Average Loan Size
$931
Customers
3,960
Women Borrowers
24.6%
×

Services

  • Individual Loans
×

Contact Information

Jafar Jabbarli Street 44
Caspian Plaza, 8th floor
Baku 1065, Azerbaijan
+994-12-596-3384
Visit Website
FINCA Democratic Republic of Congo
×

FINCA Democratic Republic of Congo

FINCA DRC launched in 2003 while the Democratic Republic of the Congo (DRC) was still suffering from an armed conflict. During its early years the microfinance institution provided small loans to support small business development in the country. During the first three years of operation the institution exclusively operated in Kinshasa and provided village banking loans intended primarily to empower women entrepreneurs.

FINCA DRC steadily expanded to serve a growing Congolese market. In 2006 it began offering individual loans while expanding its operations to Matadi and Katanga regions. The institution now provides a large range of loan products in addition to savings accounts, debit card services, bill payments and money transfer services.

Now a leader in the country’s microfinance sector, FINCA DRC currently serves more than 300,000 clients through a network of 21 branches located in eight regions, more than 1,000 FINCA eXpress banking agents and an expanding mobile banking channel. FINCA eXpress launched in 2011 as a third-party service delivery model that enables clients to access financial services without traveling long distances to the nearest brick-and-mortar branch. In addition to dispensing financial services, FINCA eXpress agents are trained to provide financial literacy training.

CLICK, the institution’s mobile banking channel, launched in 2018 to increase access to branchless banking. Clients are able to use CLICK to manage their FINCA DRC accounts, transfer funds to other account holders and make payments.

FINCA DRC is noted for its unrivaled capacity to provide impactful financial services from various access points located across the country. The institution is fulfilling the FINCA Impact Finance purpose of profitably and responsibly providing innovative and impactful financial services to enable low-income individuals and communities to invest in their futures.

Year founded
2003
Loan portfolio
$61.5M
Total deposits
$48.7M
Customers
276,150
Women Borrowers
50.3%
×

Services

  • Savings
  • Small Group Loans
  • Individual Loans
  • Agent Banking
  • Money Transfers
  • Small and Medium Enterprise Loans
  • Mobile Banking
×

Contact Information

FINCA DR Congo
1286 Ave Tombalbaye
Entrée: au coin Ave Colonel Ebeya–Ave Hopital
BP 13447, Kinshasa 1
+243 8155 58 554

Visit Website
Banco FINCA Ecuador
×

Banco FINCA Ecuador

FINCA Ecuador was founded in 1993 as a non-profit organization devoted to providing financial services to low-income entrepreneurs. In its early days the bank focused on supporting rural entrepreneurs, providing group loans through the village banking model. Since then, it has expanded to offer a greater range of services while delivering a double bottom line of profitability and positive social impact.

In 2008, the organization became Banco FINCA Ecuador, a full-service bank regulated by the government of Ecuador and authorized to accept deposits. Adapting to the needs of a growing market, FINCA Ecuador now provides individual and group loans as well as savings products and money transfers. The bank currently has a loan portfolio of more than USD 64 million and holds total deposits of roughly USD 45 million.

Banco FINCA Ecuador new serves more than 47,000 clients through 12 branches, a network of banking agents located throughout the country and expanding digital channels. The bank uses its diverse delivery channels to expand financial inclusion to those sections of society that need it most.
More than two-thirds of Banco FINCA Ecuador clients live in rural areas, and roughly 60 percent of borrowers are women. While the bank has evolved over the years, it has continued to serve rural families and communities through group loans, which currently make up more than half the bank’s total loan portfolio.

In April 2018, Banco FINCA Ecuador became the first bank in the country to receive SMART certification, a recognition of its long-standing commitment to robust client protection principles.

Year founded
1993
Loan portfolio
$67.2M
Total deposits
$47.1M
Customers
49,564
Women Borrowers
57.8%
SMART Certified
×

Services

  • Village Banking Loans
  • Small Group Loans
  • Individual Loans
  • Savings
  • Insurance
  • Money Transfers
  • Agent Banking
×

Contact Information

Banco FINCA Ecuador
Avenida Amazonas N39 123 y José Arízaga
Ed. Amazonas Plaza Piso 9

+593 2 2461 660

Visit Website
FINCA Bank Georgia
×

FINCA Bank Georgia

FINCA Georgia began operating in 1998 as a microfinance institution offering financial services to small- and medium-sized business owners. Operating under the slogan “Small Loans Big Changes,” FINCA Georgia opened its first branch in Tbilisi, serving primarily women clients and their families with group loans.

In 2015, FINCA Georgia became FINCA Bank Georgia, a full-service commercial bank. One of 20 banks and microfinance institutions making up FINCA Impact Finance’s global network, it now serves more than 100,000 clients through a network of 36 branches located in all regions of the country; a 24/7 call center; and expanding mobile banking and online banking channels.

FINCA Bank Georgia has been able to evolve to improve efficiency and better serve its customers due to its commitment to continuous innovation. The bank partners with third-party service providers to improve its offering of financial products and services.

It also performs cutting-edge internal research to better understand and meet the needs of its clients. These features have helped the bank maintain a leading position in the Georgian financial sector.

FINCA Bank Georgia delivers a positive social impact by bringing financial inclusion to those who need it most. Seventy-nine percent of the bank’s clients live in rural areas where access to responsible and convenient financial services is restricted by logistical factors. Over 80,000 people earn their livelihoods from businesses financed by FINCA Bank Georgia.

The bank delivers value to the clients, families and communities it serves by: acting as a local, trusted banking partner in communities throughout Georgia; reaching historically-underserved groups in both urban and rural areas; providing opportunities for entrepreneurs to improve their lives and their communities; and reaching increasing numbers of people through digital channels such as mobile and online banking.

Year founded
1998
Loan portfolio
$82.9M
Total deposits
$57.9M
Customers
112,391
Women Borrowers
46.2%
SMART Certified
×

Services

  • Individual Loans
  • Consumer Loans
  • Agriculture Loans
  • Flexible Credit Products
  • Deposits
  • Remittances
  • Small and Medium Enterprise Loans
  • Online Banking
×

Contact Information

71 Vazha-Pshavela Avenue
3rd Floor, Office 12
Tbilisi 0186, Georgia

Telephone
+995 32 207410
+995 32 207411|
+995 32 207412

Visit Website
FINCA Guatemala
×

FINCA Guatemala

FINCA Guatemala opened its doors in 1998 with its first branch in the town of Villa Nueva. In its early days, the institution exclusively offered village banking loans to women borrowers. Since then, FINCA Guatemala has grown into a full-service microfinance institution (MFI) offering financial services through a network of branches and through branchless banking channels.

FINCA Guatemala first offered individual loans in 2008 and launched SME loans in 2013. The institution now serves more than 32,000 clients with a range of financial products including individual and group loans, insurance, remittances and payments. It serves clients from 28 branches located throughout Guatemala and through expanding digital channels, including cash-in terminals and an online loan application system for Uber drivers.

The institution has emphasized reaching out to those most in need of financial inclusion. More than 80% of FINCA Guatemala clients are women. Moreover, while the institution offers credit products designed for urban borrowers, the majority of clients live in rural areas. FINCA Guatemala also promotes financial inclusion by providing financial literacy training. It has produced a range of education materials to increase financial literacy among children and adults, both clients and potential clients.

FINCA Guatemala is a leader in the microfinance industry due to its capacity to provide impactful financial services from a number of access points. The institution is fulfilling the FINCA Impact Finance purpose of profitably and responsibly providing innovative and impactful financial services to enable low-income individuals and communities to invest in their futures.

Year founded
1989
Loan portfolio
$30M
Average Loan Size
$725
Customers
36,101
Women Borrowers
77.9%
×

Services

  • Village Bank Loans
  • Individual Loans
  • Cash-In Terminals
  • Remittances
  • Insurance
  • Uber Loans
  • Small and Medium Enterprise Loans
×

Contact Information

FINCA Guatemala
3ra Ave. 10-35 zona 9
(+502) 2225-9494

Visit Website
FINCA Haiti S.A.
×

FINCA Haiti S.A.

FINCA Haiti S.A. (“FINCA Haiti”) is one of the longest-operating FINCA institutions, opening its doors in 1989 in the town of Les Cayes. In its early days, the institution exclusively offered village banking loans. To many loan recipients, this represented their first access to credit. Over the next three decades, FINCA Haiti gradually expanded to serve clients throughout the country with both village banking and individual loans.

When the 2010 earthquake devastated Haiti and affected many FINCA Haiti clients, the institution responded by strengthening outreach to support entrepreneurs across the country. It launched a renewed growth strategy in 2012 and now serves more than 50,000 clients through both branches and branchless banking channels.

FINCA Haiti offers four primary credit products: village banking loans; individual loans; small- and medium-enterprise loans; and agriculture loans. Each responsible finance product is tailored to the client’s specific needs.

In 2015, FINCA Haiti partnered with MonCash, an e-wallet solution, to offer mobile loan repayment. Mobile banking now accounts for a significant proportion of transactions processed by the institution. It is also crucially important in a country where only one-in-three adults currently have access to a bank account.

FINCA Haiti is devoted to serving the people most in need of responsible finance. Nearly 90 percent of clients are women. In addition to loans, it offers national and international money transfers and financial literacy training.

In 2018, FINCA Haiti reached two major milestones: its loan portfolio surpassed 1 billion Haitian gourdes (USD 12 million); and it reached 50,000 customers for the first time, making it one of the leading responsible finance institutions in Haiti.

Year founded
1989
Loan Portfolio
$11.5M
Average Loan Size
$232
Clients
49,432
Women Borrowers
89.4%
×

Services

  • Village Bank Loans
  • Individual Loans
  • Agriculture Loans
  • Remittances
  • Mobile Banking
  • Small and Medium Enterprise Loans
×

Contact Information

Finca Haiti

26, Rue Métellus
Pétionville, Port-au-Prince
Haiti

+(509) 2813-0631
Visit Website
Financiera FINCA Honduras
×

Financiera FINCA Honduras

Founded in 1989, Financiera FINCA Honduras is a non-banking financial institution licensed to accept savings deposits. It serves both rural and urban areas of the country through 21 branches. FINCA Honduras offers Village Banking, local currency loans, individual, small group, and agricultural loans, voluntary savings products for adults and children, as well as money transfers services and insurance.

Loan portfolio
$24.3M
Deposits
$17.7M
Customers
59,607
Women Borrowers
65.1%
×

Services

  • Village Bank Loans
  • Small Group Loans
  • Individual Loans
  • Consumer Loan
  • Renewable Energy Loans
  • Agriculture Loans
  • Home Improvement Loans
  • Small and Medium Enterprise Loans
  • Savings
  • Remittances
  • Insurance
×

Contact Information

Financiera FINCA Honduras
Col. Tepeyac, Ave. Las Minitas
Edificio Discovery, 11101
Tegucigalpa, Honduras
+504 2235-8191

Visit Website
×

FINCA Microfinance Jordan

https://www.youtube.com/watch?v=79f4wOGlL3M&feature=youtu.be

FINCA Jordan launched in 2007 with its head office in Amman. The institution immediately set to work expanding financial inclusion around the country, opening branches in the Al-Hussein and Hitten districts of Amman in 2008. From the beginning, FINCA Jordan has put an emphasis on designing financial products and channels to meet the needs of women in the country.

In 2017, the institution reached a major milestone when it received a microfinance license from the Central Bank of Jordan, the first institution in the country to be licensed under new regulations introduced in 2016.

Now going by the name FINCA Microfinance Jordan, it serves more than 30,000 clients through a network of nine branches and six sub-branches located throughout the country and through growing digital channels. It has a gross loan portfolio of nearly $33 million. The institution offers a range of responsible financial services specializing in individual, group and business loans.
Female clients make up more than 92% of the client base in a country where the average woman is nearly twice as likely than a man to be unbanked. FINCA Jordan reaches many women clients through its Women’s Solidarity Loan, a credit product designed to provide crucial seed capital to women entrepreneurs. It also provides a space for women to come together and share experiences and opportunities—impacting individual women and contributing to a broader social transformation in the country.

FINCA Microfinance Jordan has earned a strong reputation in the country because of its commitment to the well-being of its clients. The institution embodies the FINCA Impact Finance purpose of providing innovative and impactful financial services to enable individuals and communities to invest in their futures.

Year founded
2007
Loan portfolio
$32.8M
Average Loan Size
$969
Customers
33,047
Women Borrowers
91.8%
×

Services

  • Individual Loans
  • Consumer Loans
  • Small Group Loans
  • Women Entrepreneur Loans
  • Small and Medium Enterprise Loans
×

Contact Information

FINCA Jordan
Office No. 22 & 23 | 4th floor
Durret Khalda Complex No. 324
Khalda | Amman | Jordan
P.O.Box 1559
Amman 11821 Jordan
+962-6-5373070/1

Visit Website
×

FINCA Kosovo

https://youtu.be/f8-b3l1-dpY

FINCA Kosovo launched in February 2000, less than a year after the end of an armed conflict that cost thousands of lives and displaced more than one million people. With support from USAID, the microfinance institution opened its doors to advance the mission of expanding financial inclusion to help individuals, families and communities recover from the war.

Adapting to the needs of a growing market, FINCA Kosovo expanded its initial offering of agriculture and small business loans to provide a full range of loan products. The institution now offers women entrepreneur loans, home improvement loans, vehicle registration loans and life improvement loans. It currently serves over 20,000 clients from a network of 27 branches and expanding digital banking channels.

In order to increase its reach and better serve its clients, the institution has taken steps to digitize its offering of financial products and services. It launched its Online Loan Application (OLA) system in 2012, an innovation which allows clients to apply for loans using a smartphone, computer or tablet. Clients can also receive support from the organization’s Contact Center. FINCA Kosovo was the first FINCA Impact Finance subsidiary to launch Digital Field Automation (DFA), which utilizes cloud-based tablet software to quickly review loan applications and disburse funds. In 2018, the institution launched Centralized Credit Underwriting to enable faster, more accurate and more efficient credit decisioning.

In addition to providing responsible financial products and services, the institution promotes financial and commercial literacy. It operates a wide-ranging training program aimed at ensuring clients and the wider public have the knowledge and skills needed to make informed financial decisions and effectively manage their businesses.

In 2016 FINCA Kosovo received Smart Certification for its long-standing and sustained commitment to upholding the Smart Campaign’s seven Client Protection Principles for responsible banking, which include: appropriate product design and delivery; prevention of over-indebtedness; transparency; responsible pricing; fair and respectful treatment of clients; privacy of client data; and mechanisms for complaint resolution.

Year founded
2000
Loan portfolio
$49.5M
Average Loan Size
$2,381
Customers
20,796
Women Borrowers
20.9%
SMART Certified
×

Services

  • Individual Loans
  • Consumer Loans
  • Home Improvement Loans
  • Agricultural Loans
  • Women Entrepreneur Loans
  • Online Loan Application
  • Life Improvement Loans
×

Contact Information

Robert Doll 112
Prishtina, Kosovo

+381 38 609721

+381 38 609722

Visit Website
FINCA Bank Kyrgyzstan
×

FINCA Bank Kyrgyzstan

FINCA Kyrgyzstan launched in 1995 as a microfinance institution dedicated to promoting small business development, primarily serving women borrowers through the group lending model. The institution’s first credit group was formed in Chui province.

Adapting to the needs of a growing market, FINCA Kyrgyzstan expanded its offering, disbursing its first individual loans in 1998. While the organization continues to provide
group loans, the vast majority of borrowers now access individual loans.

FINCA Kyrgyzstan became FINCA Bank Kyrgyzstan in 2015, a fully-licensed bank authorized to accept client deposits. Continuing to expand its offering of financial products and services, the bank now offers money transfer services and savings products in addition to a wide range of group and individual loans. FINCA Bank Kyrgyzstan now has a gross loan
portfolio of roughly USD 95 million and holds total deposits of roughly USD 45 million.

FINCA Bank Kyrgyzstan serves more than 100,000 clients through both traditional and digital channels: a network of 70 branches located throughout the country; expanding mobile and online banking channels; cash-in terminals located in numerous locations; and digital payments. The bank’s vast geographic reach and expanding digital channels allows clients to conduct their banking without having to travel long distances. In addition to providing responsible financial products and services, FINCA Bank Kyrgyzstan provides
financial literacy training activities to ensure that individuals, families and communities throughout the country have the knowledge to make sound financial decisions.

In 2014 the bank received Smart Certification for its long-standing and sustained commitment to upholding the Smart Campaign’s seven client protection principles for responsible
banking.

Year founded
1995
Loan portfolio
$99.5M
Total Deposits
$56.4M
Customers
120,484
Women Borrowers
54.6%
SMART Certified
×

Services

  • Individual Loans
  • Small Group Loans
  • Renewable Energy Loans
  • Agriculture Loans
  • Small and Medium Enterprise Loans
  • Savings
  • Remittances
  • Home Improvement Loan
  • Online Banking
  • Mobile Banking
  • Cash-In Terminals
  • POS Payments
×

Contact Information

CJSC “FINCA Bank”
93/2 Shopokov Street
Bishkek, 720021
Kyrgyz Republic
+996-312-440-440

Visit Website
×

FINCA Limited (Malawi)

https://www.youtube.com/watch?v=L-v969U__K4&feature=youtu.be

FINCA Malawi launched in 1994 in Chiradzulu. From the beginning, the institution focused on supporting small business development through the village banking model. The institution continued to grow, developing individual loans, savings and insurance products designed for the needs of the domestic market.

FINCA Malawi became a fully-licensed microfinance institution in 2010 and first started accepting deposits in 2016—the first MFI in the country to do so. With its headquarters now in Blantyre, the institution serves clients throughout the country through branches and branchless banking channels.

The diversity of its delivery channels allows FINCA Malawi to expand financial inclusion to those who need it most. The institution currently serves more than 70,000 clients through a network of 23 branches and banking agents and through an expanding mobile channel. Agency and mobile banking now account for the vast majority of the institution’s total transactions.

FINCA Malawi launched agency banking in 2017 with FINCA eXpress, a third-party service delivery model. FINCA eXpress agents are located where clients live and work, allowing them to access finance without traveling to a branch. In addition to providing financial services, FINCA eXpress agents are trained to deliver financial literacy training.
In 2018, the institution expanded its digital offering with the launch of FINCA Mobile. The service allows clients to access their accounts, transfer funds, pay bills and purchase mobile airtime—accessible by both smartphone app and USSD short code.

FINCA Malawi is a leader in the microfinance market for its capacity to reach people with impactful financial services. The institution is fulfilling the FINCA Impact Finance purpose of profitably and responsibly providing innovative and impactful financial services to enable low-income individuals and communities to invest in their futures.

Year founded
1994
Loan portfolio
$12.9M
Total deposits
$4.2M
Customers
39,736
Women Borrowers
64.1%
×

Services

  • Individual Loans
  • Small Group Loans
  • Village Bank Loans
  • Savings
  • Insurance
  • Small and Medium Enterprise Loans
×

Contact Information

FINCA Limited
Henderson Street
Private Bag 382
Blantyre, Malawi
+265 (0)-1-824-544

Visit Website
×

Financiera FINCA Nicaragua

https://www.youtube.com/watch?v=3aF0X1Cae80

 

Financiera FINCA Nicaragua opened in 1992 to support entrepreneurship and extend finance to the unbanked. Focusing on the group lending model, the institution provided financial services designed primarily for women and rural borrowers. FINCA Nicaragua continued to expand to meet the needs of a growing market, opening new service locations and offering a diverse range of financial products.

More than 25 years since first launching, the institution serves more than 13,000 clients through a network of branches and through branchless banking channels. With its headquarters in Managua, the institution now covers all regions of the country. FINCA Nicaragua offers credit products including: group and individual loans; small- and medium-enterprise loans; agriculture loans; and home improvement loans. Each loan package is personalized and designed to help the borrower grow their business and attain financial self-sufficiency. 2011 marked a major milestone for the institution, as it transitioned from a non-profit to a regulated microfinance institution. That year it also offered individual loans for the first time.

FINCA Nicaragua has become a leader in the responsible finance market because of its ability to reach clients through a number of outreach channels. In 2018, it launched a network of banking agents to ease the loan repayment process. Now, rather than travel long distances to a bank branch, more clients can make loan repayments by visiting an agent based in their town or village. The time and resources that were previously spent traveling can now be devoted to productive economic activities.

Financiera FINCA Nicaragua received Smart Certification in 2017, recognition of its 25+ year commitment to industry leading client protection principles. The institution has become a leader in the microfinance industry by providing responsible products and service from a diverse range of channels.

Year founded
1992
Loan portfolio
$31.3M
Average Loan Size
$2,351
Customers
12,732
Women Borrowers
62.1%
SMART Certified
×

Services

  • Individual Loans
  • Agriculture Loans
  • Home Improvement Loans
  • Small and Medium Enterprise Loans
  • Agency Banking
  • Flexible Credit Products
×

Contact Information

FINCA Nicaragua

Rotonda El Güegüense,

300 vrs. al Norte contiguo a SUMEDICO.

Residencial Bolonia, Managua

+505 2254-5120

Visit Website
×

FINCA Microfinance Bank Ltd. in Nigeria

FINCA Nigeria launched in 2014 with its headquarters in Imo State. From the beginning, the microfinance institution focused on providing loans to support small business development in the country, especially in the agriculture sector. It also launched group and individual loan products and savings accounts during its first year of operation.

FINCA Nigeria has steadily evolved to serve the needs of a growing national market. It expanded from its base in Imo State to new operations in Orlu and Mbaise and now has clients throughout Nigeria. The institution currently offers a range of credit and savings products—in addition to credit and savings products, it now provides money transfers and microinsurance.

Diverse delivery channels allow FINCA Nigeria to expand financial inclusion to those who need it most. The institution currently serves more than 28,000 clients through a network of five branches and one sales office and through expanding agent banking and mobile banking networks.
FINCA Nigeria launched agency banking in 2016 through FINCA eXpress, a third-party service delivery model. FINCA eXpress agents are located where clients live and work, enabling them to access financial services without traveling long distances to the nearest branch. In addition to dispensing financial services, FINCA eXpress agents are trained to provide financial literacy training.

In 2019 the institution is implementing a mobile banking solution to reach more people with responsible finance. The solution is being developed for both USSD and app-based mobile users.

FINCA Nigeria is noted for its unrivaled capacity to provide impactful financial services from access points throughout Nigeria. The institution is fulfilling the FINCA Impact Finance purpose of profitably and responsibly providing innovative and impactful financial services to enable low-income individuals and communities to invest in their futures.

Meet Omang Oto, FINCA Nigeria client

https://youtu.be/LWAlYPXbpMg
Year founded
2014
Loan portfolio
$3.3M
Total deposits
$2M
Customers
28,832
Women Borrowers
45.7%
×

Services

  • Small Group Loans
  • Individual Loans
  • Agriculture Loans
  • Insurance
  • Savings
  • Agent Banking
  • Mobile Banking
  • Money Transfers
×

Contact Information

FINCA Microfinance Bank Limited
20 Wetheral Road
Owerri, Imo State

+234 701 777 1072

Visit Website
×

FINCA Microfinance Bank Limited (Pakistan)

https://youtu.be/hIuXDrVDnro

FINCA Microfinance Bank Limited first launched in 2008 as “Kashf Microfinance Bank”, providing microfinance services from 13 branches in Pakistan. Founded on the principle that all people should have access to financial services, the bank set about providing microcredit to low-income borrowers with no collateral requirements—providing entrepreneurs with capital to expand their businesses. The bank also provided convenient deposit services, offering competitive interest rates to both individual and corporate depositors.

FINCA acquired the organization in 2013, using its wealth of experience and robust business operations to spur growth. Now part of the FINCA Impact Finance global network, FINCA Microfinance Bank Limited is licensed and regulated by the State Bank of Pakistan and has a loan portfolio of more than PKR 19 billion and holds deposits of roughly PKR 21 billion. The bank’s loan portfolio has grown at a rate of 64% over the past five years, with growth driven by a range of products and services, including individual loans for both low income and higher-volume borrowers. Clients are spread across economic sectors such as agriculture, livestock, trade and services.

The bank now serves more than 850,000 clients through a network of branches (120 branches in 108 cities) and ATMs (more than 14,000 across the country) as well as through digital banking channels (debit cards, mobile e-wallets and online banking).

In 2017, FINCA Microfinance Bank Limited became the first microfinance bank in Pakistan to receive SMART certification, a recognition of its long-standing commitment to robust client protection principles. The company’s loans have created an estimated 150,000 new jobs and helped sustain the living standards of roughly two million households across Pakistan.

Year founded
2013
Loan portfolio
$157.2M
Total deposits
$153.6M
Customers
975,612
Women Borrowers
9.8%
SMART Certified
×

Services

  • Savings
  • Individual Loans
  • Agricultural Loans
  • Remittances
  • Small and Medium Enterprise Loans
  • Mobile Banking
  • Money Transfers
×

Contact Information

FINCA Pakistan
387-E, Johar Town
Post Office Box 24450
Lahore, Pakistan
+92-42-35222852-3

Visit Website
×

FINCA Microfinance Bank (Tanzania)

https://youtu.be/szhNwzerTQM

FINCA MICROFINANCE BANK formed its first Village Bank in Mwanza in 1998, bringing its model of group lending to Tanzania. In the years since, over a million customers have gained access to responsible financial products including credit, savings and money transfers.

In January 2013, FINCA Microfinance Bank began offering savings products to the public. This followed a historical event where FINCA became the first MFI to be granted a license by the Bank of Tanzania, allowing the institution to accept deposits from the public and to carry out banking services as a microfinance institution. The issuance of a license by the Central Bank was an important step toward financial inclusion in the country as it helped to bring tens of thousands of Tanzanians, mainly from rural areas, into the formal banking sector.

Today, the breadth and reach of our responsible financial services continues to grow and evolve to meet new needs and new opportunities. FINCA Microfinance Bank has gone beyond traditional microfinance by leveraging the power of new technology, such as mobile phones and agent banking, to make banking more affordable and accessible. 56% of FINCA’s customers now transact through one of the 140 agents and 23% transact via mobile financial services. FINCA Microfinance Bank is the only bank that offers an opportunity for customer to open a Savings Account within five minutes using special tablets through the Bank’s remarkable innovation known as Digital Field Automation (DFA).

As we look towards the future, FINCA Microfinance Bank will continue to improve our services. We are re-engineering and streamlining our credit and customer service processes to lower costs and to make it easier for clients to do business with us. We are fostering a culture of innovation, where all employees are encouraged to lead change.

FINCA believes that the future of expanding access to responsible financial services lies in both technological innovations and delivering an exceptional customer experience.

Year founded
1998
Loan portfolio
$26.2M
Total deposits
$11.5M
Customers
330,689
Women Borrowers
56.4%
×

Services

  • Village Bank Loans
  • Small Group Loans
  • Individual Loans
  • Youth / Education Loans
  • Savings
  • Insurance
  • Agent Banking
  • Mobile Banking
×

Contact Information

FINCA Microfinance Bank
Morogoro Road, Magomeni Mwembechai
P.O Box 78783 – Dar Es Salaam

+255 (22) 2172452/3

Visit Website
FINCA Tajikistan
×

FINCA Tajikistan

FINCA Tajikistan was founded in 2003 as a non-profit organization devoted to expanding financial inclusion to low-income entrepreneurs. Operated by a team of dedicated employees, FINCA Tajikistan first specialized in providing agricultural loans to rural borrowers. Since then, the microfinance institution has continued to develop innovative financial products and services while delivering a double bottom line of profitability and positive social impact. The institution now serves Dushanbe as well as the northern and southern regions of the country.

To adapt to the needs of a growing market, in 2011 FINCA Tajikistan expanded its offering to include SME loans, individual loans, money transfers and savings products. The institution now features a loan portfolio of more than USD 14.6 million and an average loan size of USD 588.

FINCA Tajikistan currently provides responsible finance to more than 30,000 clients through a network of 32 branches and sub-branches located throughout the country and via expanding digital channels. FINCA Tajikistan uses its diverse delivery channels to expand financial inclusion to individuals, families and communities that need it most. More than two-thirds of FINCA Tajikistan clients live in rural areas.The institution employs Digital Field Automation (DFA), a tablet-based tool that allows client relationship officers to visit clients and process loan applications in the field.

FINCA Tajikistan has become a leader in the microfinance sector in Tajikistan by fulfilling the FINCA Impact Finance purpose of being an unconventional, community-based financial institution that profitably and responsibly provides innovative and impactful financial services to enable low-income individuals and communities to invest in their futures.

Year founded
2003
Loan portfolio
$16.1M
Average Loan Size
$614
Customers
32,457
Women Borrowers
35%
×

Services

  • Individual Loans
  • Small and Medium Enterprise Loans
  • Agricultural Loans
  • Savings
  • Cash-In Terminals
  • Money Transfers
×

Contact Information

FINCA Tajikistan
9, Jabbor Rasulov Street
Dushanbe, Tajikistan 734060
+992 44 600 23 23

Visit Website
×

FINCA Uganda Ltd.

https://www.youtube.com/watch?v=j71o0wB7gk8&feature=youtu.be

FINCA Uganda launched in 1992 to support small business development through the village banking model. Primarily serving rural communities, clients were able to obtain credit to expand their businesses through membership in a credit group.

Adapting to the needs of a growing market, FINCA Uganda has continued to expand and improve its offering. It became licensed to take deposits in 2004, the first microfinance organization in Uganda to do so. Also in 2004, the organization launched individual lending and by 2018 individual borrowers accounted for nearly half of its total loan portfolio.

FINCA Uganda now has a loan portfolio of roughly USD 27 million and total deposits of more than USD 20 million. It offers a wide range of products and services. Clients can choose from loan products including village banking, business, agriculture, solar and education loans. The institution also offers savings products for businesses and individuals that allow depositors to earn high interest rates. Moreover, FINCA Uganda clients benefit from money transfer services and 24/7 access to funds via the FINCA Access card, which is accepted at more than 500 ATM locations around the country.

FINCA Uganda now serves nearly 100,000 clients from a network of 27 branches located in various regions and from branchless channels including mobile banking and ATM machines. The institution’s vast geographic reach means clients can conduct their banking without having to travel long distances. In 2016 FINCA Uganda further digitized its operations by launching credit scoring, a method of analyzing loan applications that enables faster loan processing times and more efficient outcomes for clients.

Throughout 25 years of operations, FINCA Uganda has fulfilled the FINCA Impact Finance purpose of profitably and responsibly providing innovative and impactful financial services to enable low-income individuals and communities to invest in their futures.

Year founded
1992
Loan portfolio
$27.8M
Total deposits
$20.7M
Customers
122,157
Women Borrowers
41.6%
×

Services

  • Savings
  • Individual Loans
  • Village Bank Loans
  • Youth / Education Loan
  • Renewable Energy Loans
  • Agriculture Loan
  • Remittances
  • Insurance
  • Small and Medium Enterprise Loans
×

Contact Information

FINCA Uganda
Plot 11 A, Acacia Avenue, Kololo
Post Office Box 24450
Kampala, Uganda
+256 312227800

Visit Website
×

FINCA Zambia

https://www.youtube.com/watch?v=xafdcDjAqB4&feature=youtu.be

FINCA first opened its doors in Zambia in 2001. Since launching a single office offering village banking loans in Lusaka, FINCA Zambia has grown into a full-fledged microfinance institution (MFI) serving more than 17,000 clients with financial services including credit, savings, payments and money transfers. FINCA Zambia is composed of 14 branches spanning Lusaka and the Central, Southern, Eastern and Copperbelt provinces.

FINCA Zambia is committed to expanding access to responsible financial services for micro-, medium- and small-scale entrepreneurs. Our products are tailored to the needs and aspirations of our customers, following from our customer-centric approach to product and service development. In addition to traditional banking services, financial education is key to our product and service offering. In 2012, the Bank of Zambia issued FINCA Zambia a license to take deposits. This milestone allowed us to extend our reach and become a one-stop banking solution.

Our clients can now manage savings, credit, payments and remittances all in one place. In 2015, we became the first MFI in Zambia to venture into agent banking when we launched “FINCA Express”, our third-party agent-banking model. Today, FINCA Zambia offers agent banking from 70 locations across the country. We now process more than 70% of our client transactions via FINCA Express. Our banking agents use biometric identification at the point-of-sale, another first in Zambia that makes banking both more convenient and more secure. This innovation allows customers to bank closer to their businesses and homes—eliminating the need to travel long distances to visit a brick-and-mortar bank branch. FINCA Zambia is focused on digital innovation, strategic partnerships and trust-based customer relationships as the key pillars of our future success.

Year Founded
2001
Loan portfolio
$18.1M
Total Deposits
$6.1M
Customers
17,386
Women Borrowers
56.1%
×

Services

  • Village Bank Loans
  • Small Group Loans
  • Individual Loans
  • Savings
  • Insurance
  • Small and Medium Enterprise Loans
×

Contact Information

Plot No. 609 Zambezi Road, Roma
2nd Floor, Suite 201-210, Foxdale Court,
P.O Box 50061 Ridgeway, Lusaka

+260 966 200 580

Visit Website
×

FINCA Headquarters

FINCA Impact Finance’s network of 20 community-based microfinance institutions and banks offer innovative, responsible and impactful financial services to increasingly large numbers of low-income clients.

×

Contact Information

1201 15th Street, NW, 8th Floor
Washington, DC 20005
+1 (202) 682-1510
[email protected]

×

FINCA Network Support B.V. Georgia Branch

×

Contact Information

Sairme Hili
Land 45&48
0160 Tbilisi, Georgia
+995 322207383

×

FINCA Network Support B.V. Guatemala Branch

×

Contact Information

Calzada Roosevelt 22-43 zona 11, Edificio Tikal Futura, Nivel 19
Oficina 19 D Torre Luna
Guatemala, Guatemala 01011

×

FINCA Network Support B.V. The Netherlands

×

Contact Information

De entree 99-197, 1101 HE
Amsterdam, The Netherlands

×

FINCA Network Support B.V. Uganda Branch

×

Contact Information