Responsible Finance Means Listening to our Clients

https://youtu.be/0AggBBhFwco

FINCA believes that success is entirely based on deeply listening and responding to our customers. This is why, in partnership with the Mastercard Foundation, we have developed a rigorous customer research program to ensure that clients have a strong and clear voice in shaping how we serve them. This video shows how FINCA adapts to better meet the evolving needs of our clients.