Financiera FINCA Nicaragua Awarded with Client Protection Certification
July 24, 2017, Managua and Washington, DC – Financiera FINCA Nicaragua announced it received Smart Certification reflecting its high ethical standards in the treatment of its clients. It joins other FINCA Impact Finance subsidiaries in Pakistan, Kyrgyzstan, Georgia and Kosovo in receiving this acknowledgement of deep commitment to client protection.
The Smart Campaign is a global effort to embed a set of client-protection principles into the fabric of the microfinance industry. It awards its Certification to financial organizations that institutionalize the Smart Campaign’s seven Client Protection Principles, which include: appropriate product design and delivery, prevention of over-indebtedness, transparency, responsible pricing, fair and respectful treatment of clients, privacy of client data, and mechanisms for complaint resolution.
“Because strong client-centric standards and policies have always been a priority for us, it’s highly gratifying to receive recognition from such an important leader in the field,” said Klaus Geyer, CEO of FINCA Nicaragua. “The Smart Campaign Certification complements FINCA’s values of responsible banking and treating clients fairly.”
With more than 25 years of work in Nicaragua, Financiera FINCA has become one of the leading institutions in the country’s microfinance sector. In this role, Financiera FINCA continues to shape the sector by focusing on the needs of its customers, and offering them a broad variety of financial services, including individual, small business, group and agricultural loans.
Isabelle Barrès, Director of Smart Campaign, said, “Congratulations to Financiera FINCA Nicaragua for joining over 80 financial institutions who are leaders in client protection.”
About Financiera FINCA Nicaragua
Financiera FINCA Nicaragua is a financial institution providing innovative financial services to more than 42,000 clients through 19 branches nationwide and a loan portfolio of more than US $43 million. Financiera FINCA Nicaragua is part of the global FINCA microfinance network, serving over 1.6 million clients in 21 countries, with a double bottom line of financial sustainability and social performance. For more information, visit http://www.finca.com.ni/
About FINCA Impact Finance
FINCA Impact Finance is a network of 21 microfinance institutions and banks that provides socially responsible financial services and enables low-income individuals and communities to invest in the future. The majority owner of the network is FINCA International, a microfinance and social enterprise not-for-profit leader dedicated to creating economic inclusion for the poor. For more information, visit www.FINCAImpact.com.