FINCA Impact Finance announces Global Star 2019

woman receiving award
Gulchehra Kurbonova reacts after receiving the Global Star Award.

The Global Star Award has become a proud tradition at FINCA Impact Finance (FIF). Given annually, the award recognizes excellence in the workplace and celebrates employees who embody the  brand values that guide our organization, which include personal attributes like warmth, trust and responsible banking.

On April 15, FIF announced that Gulchehra Kurbonova was the recipient of the 2019 Global Star Award. Gulchehra, who works in the Collections Department, has been with FINCA Tajikistan for ten years – four as a loan expert and six as a collector at the Vahdat branch.

As a collector, Gulchehra routinely visits neighboring regions to work with delinquent clients who are overdue with their payments. She has consistently demonstrated warmth and compassion in her approach to her customers, and has worked tirelessly to find workable solutions to their problems.

The Global Star award is acknowledgement of Gulchehra’s exemplary work ethic and is recognition of her dedication to building strong, trusting relationships with her customers and colleagues around the network.

“For me, this award means that through my actions, hard work, and the examples I set, I can inspire other employees to achieve their own goals. It also means that I’ve been recognized as one of the best employees within the FIF network . I am honored to receive this award – especially knowing that there are a lot of other talented employees in this organization. Most of all, I am thankful that FIF appreciates my contributions and the work that I do every day.”

Putting the employee experience at the center of all we do is a big part of FIF’s culture. Gulchehra has embraced our customer-centric ethos by demonstrating the kind of warmth and responsiveness that our customers have come to expect from our organization.

“I want to commend Gulchehra for having such a positive attitude as she works with her clients to get them back on track. Her sense of understanding and empathy are valuable attributes that are at the core of our values at FIF, and is a big contributor to her success over the years,” said FIF President and CEO Andrée Simon.

FIF would like to congratulate Gulchehra on receiving this award, thank her for her hard work, and wish her great success going forward in her career at FINCA Tajikistan.